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user_sv260t
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Saturday, June 22nd, 2024 11:59 PM

Equipment

Email said schedule delivery 5 days ago I have not received the equipment is there any way I can pick it up so it will be quicker I was only given the option of mailing it

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4 months ago

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XfinityGabby

Official Employee

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1.5K Messages

4 months ago

Hello, @user_sv260t. Thanks for reaching our Forums team, can you please advise what type of equipment you were expecting to receive? 

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user_sv260t

2 Messages

Storm ready and gateway

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4 months ago

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XfinityShawn

Official Employee

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960 Messages

 

user_sv260t We can look into that for you today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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4 months ago

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