redrosev1330's profile

Regular Visitor


2 Messages

Sat, Dec 12, 2020 9:00 AM

equipment update

Trying to order new equipment since it keeps prompting me to and I'm stuck in a loop of ""Looks Like Something Went Wrong, Please Refresh The Page and Try Again" over and over and over. Tried on mutiple computers and even on a smart phone to the same issue. Help?


Official Employee


2.9K Messages

6 m ago

Greetings, @redrosev1330! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to upgrade your equipment. We can certainly assist with getting the equipment upgraded. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

New to the Community?

Start Here