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Thursday, August 3rd, 2023 6:40 PM

Closed

Equipment Tracking

I never received a tracking number for the xFi equipment that is supposed to have been shipped. How do I go about getting one?

Expert

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110.1K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.1K Messages

2 years ago

Hi there! I can take a look at the details of your equipment shipping. 

Please send me a private message with your name and address to get started. 

 

To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

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