Visitor
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1 Message
Equipment Stolen
Hello,
I received a notification that my modem and router should’ve been delivered, but I think the package got stolen since I do not see it. How can I get a replacement? We need Internet ASAP.
Visitor
•
1 Message
Hello,
I received a notification that my modem and router should’ve been delivered, but I think the package got stolen since I do not see it. How can I get a replacement? We need Internet ASAP.
XfinityAbby
Official Employee
•
440 Messages
1 month ago
Hello @shaniaw123. Thank you for reaching out on our Community Forum. You can go to any Xfinity store to pick up the equipment. By chance did you have a FedEx or UPS tracking number to see if they took a picture of where the package was delivered?
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