Hello @user_7e272x, thanks for rehacing out for help with your equipment set up.
To better assist, can you please go into more detail on this? Things like the type of equipment you are setting up (TV or Internet), if this is a 3rd party equipment or Xfinity provided equipment, and the steps/attempts you have tried to resolve the issue, are things that will better help us narrow down how to best assist you.
XfinityRyanE
Official Employee
•
1.1K Messages
1 year ago
Hello @user_7e272x, thanks for rehacing out for help with your equipment set up.
To better assist, can you please go into more detail on this? Things like the type of equipment you are setting up (TV or Internet), if this is a 3rd party equipment or Xfinity provided equipment, and the steps/attempts you have tried to resolve the issue, are things that will better help us narrow down how to best assist you.
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