Visitor
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1 Message
Equipment returned
I returned my equipment about 2 weeks ago why am I still receiving messages saying return my equipment.
Visitor
•
1 Message
I returned my equipment about 2 weeks ago why am I still receiving messages saying return my equipment.
XfinityJulie
Official Employee
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24 Messages
3 hours ago
@user_5bdp4e
Good morning and thanks for reaching out to us at the Xfinity Forum. You are in good hands and I can assist you with your concern!
So, I understand you returned your equipment a couple of weeks ago, yet you received a message to return it?
-Can you tell me how you returned it: At a store, UPS or through the mail?
-If at store or UPS, were you given a receipt?
Thanks for this info, it will help me to find an answer for you.
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