Visitor
•
1 Message
Equipment return
I received a text telling me I needed to return a cable box. However I did not have cable service. I only had internet service and never received a cable box. Now I don't know what to do.
Visitor
•
1 Message
I received a text telling me I needed to return a cable box. However I did not have cable service. I only had internet service and never received a cable box. Now I don't know what to do.
XfinitySeth
Official Employee
•
1.4K Messages
14 hours ago
I know how puzzling it can be to be told to return something I don't have in my possession user_p7nqz4 so I appreciate you dropping by our community for us to help figure things out 👍 If you just had internet service with us, a request to return cable equipment will usually be referring to the free Flex or XUMO streaming box you're qualified for by being an internet customer. Did you have one of these in the home at any point?
0
0