Visitor

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1 Message

Thursday, May 28th, 2026 3:45 PM

Equipment Return

We received a text asking for us to return equipment that was returned 5-6 years ago.  We have not had any cable service with comcast in over 6 years other that internet.

You also do not have an option of speaking with anyone to rectify the matter!

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Official Employee

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2.8K Messages

2 hours ago

@user_1wet0p Thank you for making us aware you're receiving these notifications regarding this unreturned equipment. You're definitely in the right place to getting this resolved. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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