Equipment from Internet Essentials Delayed

I ordered 100 mbps Internet Essentials plan and was sent an email on May 1st that my equipment was being shipped. I was looking at the tracking information for FedEx and the equipment should have been delivered on May 3rd, but the package got delayed. It has not had any updates since May 2nd and it is still currently delayed. I would like to know more about the status of the delivery, but I don't know how to do that.