Visitor

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1 Message

Thursday, July 16th, 2026 7:00 PM

Equipment box near the road

There is a comcast equipment box with no lid right next to the road and I have tried to report it but not getting any luck since it it not associated with my account.   How can I get someone to come repair this? [Edited: "Personal Information"]
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Official Employee

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2.9K Messages

1 hour ago

@user_ibnu58 Thank you for making us aware of this box needing a lid via Forums. I would be more than happy to help get this taken cared of for you. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.  

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