Enhancement to Network

I was informed yesterday 5-Sep-2023 at 12:01 PM via text that enhancement to network was going to be today 09/06 as early as 6AM

I work from home-and had to make other arrangements for today WITHOUT INTERRUPTION

I received today at 3:06 PM the enhancement is rescheduled for 09/07 as early as 6AM

THIS IS VERY INCONVENIENT and NEED TO CONFIRM THIS WILL NOT BE RESCHEDULED AGAIN

Responses

CCSheila

Retired Employee

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1.1K Messages

2 years ago

u/user_15a32c Hey there! I know how important a reliable connection is when working from home. I am happy to check in to the status of the work being performed in your area. To get started, please send me a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full name and address.

1

0

Again

Expert

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32K Messages

@XfinitySheila @user_15a32c

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct Message" icon in the upper right

• Click the "New message" (pencil and paper) icon just to the right of Conversations

• Type "Xfinity Support" in the "To:" line not the Employee's name

• Type your message in the text area near the bottom of the window

• Press Enter to send it

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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2 years ago

0

EG

Expert

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111.7K Messages

2 years ago

The concern is not "accessibility / disability" help related......................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

Customer Service

user_15a32c

Enhancement to Network

CCSheila

Again

EG

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