Visitor
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3 Messages
Employee put wrong information
my question wasn't answered about the employee getting my address wrong, I need help figuring our how to change it the app is buggy and lags, also i need to know the way I willl be receiving my wifi.
XfinityChelseaB
Official Employee
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1.7K Messages
9 hours ago
Hello @JESUSTAP, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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