1 Message
Emergency safety issue
A truck drove into my Xfinity cable and now there is an exposed wire in my street that is posing a safety hazard. I have called the police and they are coming to write a report about the driver, but this is an urgent safety issue with the line and I need a repair. How can I get someone on the phone to help me?
XfinityEricB
Official Employee
•
2.4K Messages
2 years ago
Hello @user_ff399e, and thank you for reaching out about your line issue. We would be happy to assist you with getting out a tech for repairs, and one for the line to be put back in place. I see you already sent us a direct message, and I'm happy to continue with you there. For the future please remember it's a violation of guidelines to send us an unsolicited message. Please wait for us to request a direct message in public before sending a direct message. We appreciate it!
0