RMFJM's profile

Regular Visitor

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13 Messages

Tuesday, August 26th, 2025

e-mails offering reduced cost for Internet

I have received at least 15 e-mails over the past several months offering me  a reduction of $20 a month for a year if I add the internet to my account.  However, all of these e-mails say the offer "ends 4/14".  What is going on? Is this offer still legitimate or is it a scam?  The most recent e-mail  was today 8/26/25 at  12:11 PM. The subject of the e-mail is "You're eligible for a discount with Xfinity Internet". The sender of the e-mail is "donotreply@updates.xfinity.com"

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Expert

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112.9K Messages

3 days ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.8K Messages

3 days ago

 

RMFJM I would recommend to call into customer service, and request to be transferred to our Customer Security Assurance (CSA) team. They are the experts that can handle any potential scams. 

 

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