Visitor

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1 Message

Tuesday, July 7th, 2026 3:22 PM

e-mail

how can I contact by phone?

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Official Employee

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2.9K Messages

3 hours ago

We would love to help here user_7z1608. We are a corporate based team that supports our forums. If you wanted to speak on the phone there is dedicated agents available at 1-800-XFINITY (1-800-934-6489), but let us help my friend. What did you need support with? 

Visitor

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1 Message

I have not received email on my phone or desktop since THURSDAY July 2, 2026. [Edit: Personal Information]

My wife is receiving her email [Edit: Personal Information]

Our TV Service is fine.

Our WIFI according to you is uner maintenance today.  

My email was a problem before todays maintenance outage.

(edited)

Official Employee

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1.4K Messages

@user_7z1608 How are you attempting to access your Comcast inbox on your desktop and mobile phone? Are you using the in-home network or a different one? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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