HI there @user_oqqi3g Thank you so much for reaching about about the email system change. Starting in June 2025, Comcast customers with a comcast.net email will be invited to upgrade to Yahoo Mail at no extra cost. The upgrade retains the same email address, messages, folders, and contacts. To upgrade, sign in at connect.xfinity.com when prompted to accept Yahoo's terms of service. If using a third-party email client, re-add your account with Yahoo Mail information. Ensure to download and delete any emails with attachments over 25 MB before upgrading, as they will be moved to a separate folder. Please click the link below for more info.
XfinityDemetrise
Official Employee
•
260 Messages
2 hours ago
HI there @user_oqqi3g Thank you so much for reaching about about the email system change. Starting in June 2025, Comcast customers with a comcast.net email will be invited to upgrade to Yahoo Mail at no extra cost. The upgrade retains the same email address, messages, folders, and contacts. To upgrade, sign in at connect.xfinity.com when prompted to accept Yahoo's terms of service. If using a third-party email client, re-add your account with Yahoo Mail information. Ensure to download and delete any emails with attachments over 25 MB before upgrading, as they will be moved to a separate folder. Please click the link below for more info.
https://www.xfinity.com/support/articles/yahoo-email-migration-overview
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