Visitor

 • 

1 Message

Thursday, June 11th, 2026 1:06 PM

Email

How do I talk directly to a person.  I need to get the User name changed on my email account.  It is a work email and I have been on hold for ever and can never get a person.  

Oldest First
Selected Oldest First

Official Employee

 • 

2.8K Messages

2 hours ago

@user_cak92q Thank you for reaching out to us via Forums for assistance. Here's a link that shows you ow to update your contact information https://www.xfinity.com/support/articles/update-account-preferences. 

forum icon

New to the Community?

Start Here