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Saturday, April 25th, 2026 3:43 PM

email

won't let me because i can't access an old email account it's my only access to my microsoft account for xbox want to change that but can;t access the email account.(.........@comcast.net)

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Official Employee

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3.3K Messages

15 days ago

 

user_mk3m2w When you say "an old email account" do you mean one you haven't used in a while but still linked to an active Xfinity home service account, or one that was linked to an account that is no longer open and hasn't been logged into in the past 90 days?

 

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