Visitor

 • 

1 Message

Thursday, December 11th, 2025 1:08 AM

Email

My desktop doesn't receive my Comcast email even though it has the correct address 

Oldest First
Selected Oldest First

Expert

 • 

33.1K Messages

1 day ago

@user_we50x0 

My desktop doesn't receive my Comcast email even though it has the correct address 

Are you trying to log in to webmail or are you using a third party email app?  How long has this been going on?  What error messages are you getting?  Are you a new customer or a long time customer?

Official Employee

 • 

1.2K Messages

1 day ago

@user_we50x0 Thanks for adding a post to the forum. Try to sign in to your email directly. Do so here https://www.xfinity.com/email, to be sure it is active or if you need to update the password. 

forum icon

New to the Community?

Start Here