Visitor
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1 Message
Just got an email to change my password. Someone signed on to my acct in Canada. Is this a scam
Visitor
•
1 Message
Just got an email to change my password. Someone signed on to my acct in Canada. Is this a scam
XfinitySara
Official Employee
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1.7K Messages
12 days ago
Hey there, @user_o6bswc! Thanks for coming to the Xfinity Community Forum with your security concerns. To be safe, if you'd like to reset your password for added account security, here's our official regarding how to Reset Your Xfinity ID Password. You may also report "Email Abuse" to our Customer Security Assurance (CSA) team here. Our Digital Care Team is great to work with over this platform because we will always help in whatever way you need us! And if you'd like for us to double-check official communications connected to your account, just let me know, and I'm happy to take a closer look :)
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