U

Thursday, January 16th, 2025 11:46 PM

EMAIL

I need help accessing my email that is NOT associated with my current phone number. I do not know my password and Can not verify due to wrong phone number! [Edited: "Inflammatory"]

Official Employee

 • 

2.3K Messages

3 months ago

You've reached the right team for help, user_o1fnf6. It's important to keep your Xfinity account contact information updated for account recovery purposes. To keep your account secure, we recommend that you reset or change your password regularly and take other steps to protect your information. 

If you forget your Xfinity password, you can reset it by visiting xfinity.com/password. From there you can enter your email, mobile, or username. Or, you can click on the purple "forgot button", which will bring you to the Xfinity ID locator to locate your ID via mobile phone number, or email. 


 

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