1 Message

Friday, December 20th, 2024

Closed

Email will not open and does endless redirecting

Hello, I am able to log into my account but when I click "check my email" from the sidebar it takes me to a page which says "Looking for email? You can now check your Comcast email by selecting your account icon in the navigation menu or using this link." But when I click the link it just lands on the same page again. I cannot access my email and I have time sensitive things to coordinate. What do I do?

Oldest First
Selected Oldest First

1 Message

9 months ago

Having the same problem 

Official Employee

 • 

1.9K Messages

9 months ago

@user_4b32c1  Thanks for bringing your email concerns to our attention. We have initiated a fix for this. Can you recheck your email for us?

(edited)

Expert

 • 

113.5K Messages

9 months ago

The concern is not "accessibility / disability" help related................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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