Visitor
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1 Message
Email transfer to Yahoo
The recent transfer of my Comcast.net account has resulted in the loss of my archived messages. These lost messages included electronic tickets for future concerts and plays. Also, reference material, impossible to replace, has been lost. They must exist somewhere. Is there any chance of recovery?
XfinityPaula
Official Employee
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1.8K Messages
2 hours ago
Hello f15skip16! I'm sorry to read that some emails were lost in the transfer to yahoo. I know how vital those emails are for you, especially with the upcoming events. I am showing that there was a limit with transferring emails with attachments over 25 MB. If that is the reason they were not moved over they should still be available in your Xfinity inbox. If you visit https://connect.xfinity.com are you able to access the Xfinity inbox?
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