3 Messages
Email to correspond with a human
Your internet service stinks and now it is obvious your customer service is made to frustrate people out of trying.
Is this the Xfinity Customer Commitment?
Less than impressed.
Does anyone even look at these?
XfinityAlfonso
Official Employee
•
1.6K Messages
8 months ago
Hello ,ColtsFanRob thank you for taking the time and reaching out, and letting us know about your frustrations. We do read each post on our forums and provide support wherever possible. We'd love to assist in identifying what the issues are with your service, so we can improve the quality of things for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.
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