Visitor

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1 Message

Tuesday, February 10th, 2026 10:23 PM

email support

I am not getting emails from one particular sender. I have always gotten them up until a few months ago. I have emailed them a few times and gotten no response. They are not blocked or in my spam folder. What is the deal?

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Official Employee

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2.2K Messages

8 hours ago

Hello @user_hsh4us, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Check out these links for more help:

Troubleshoot Comcast email error codes and messages
Error Messages When Sending Email — What They May Mean
Returned mail: user unknown — Xfinity Email error message
Sending limits and blocked file extensions of your Comcast Email

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