Visitor
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1 Message
email support
I am not getting emails from one particular sender. I have always gotten them up until a few months ago. I have emailed them a few times and gotten no response. They are not blocked or in my spam folder. What is the deal?


XfinityChelseaB
Official Employee
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2.2K Messages
8 hours ago
Hello @user_hsh4us, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Check out these links for more help:
Troubleshoot Comcast email error codes and messages
Error Messages When Sending Email — What They May Mean
Returned mail: user unknown — Xfinity Email error message
Sending limits and blocked file extensions of your Comcast Email
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