17 Messages
Email Reminder to Activate Peacock Premium
I've been a customer since 2023. I activated my Peacock Premium (included with my package) in 2023. It actually expires soon (August 2025).
Why did I just receive an email today reminding me to activate the service (see copied/pasted email below)? I clicked the "Activate" link and it took me to a subscription page that said the status was ACTIVE.
Just confirming this was an error that I received the email and nothing was changed or affected on my account as I've had the included Peacock Premium active since 2023.
And, on another note, do I need to "cancel" this? Or will it terminate automatically in August as this article suggests: Peacock Premium promotional offers overview - Xfinity Support
Ready to binge? Your Peacock plan is waiting! |
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Remember, we include Peacock Premium (a $7.99/mo value) at no extra cost for a limited time with your gig-speed Xfinity Internet. It’s our way of saying thanks for being with us.
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<ACTIVATE LINK REMOVED>
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Your plan is waiting for you to activate – and there’s never been a better time to take advantage of all that Peacock has to offer.
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XfinityRaf
Official Employee
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1K Messages
1 day ago
Good afternoon @user_wkk228. If you could send our team a direct message with your full name and full address, we can confirm the details of your Peacock Premium status.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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XfinityVianney
Official Employee
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2.2K Messages
1 day ago
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