Visitor

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2 Messages

09/07/2026 8:04 PM

Email probllems

My Comcast email account is receiving normal person-to-person email without issue, but automated account-verification and password-reset emails from multiple unrelated services—including Google, Yahoo, and SmartRent—are not being delivered at all. They do not appear in Inbox, Spam, or Trash even when checking Xfinity webmail directly, which suggests they may be getting filtered or rejected before reaching my mailbox.

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Official Employee

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2.2K Messages

9 hours ago

Good Afternoon, @user_e86slc! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the emails, and not receiving the SMS for codes. How are you accessing the email account? Has your email been migrated over to Yahoo Mail? 

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