Visitor
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1 Message
Email not working on iPad
I suddenly cannot get email on my iPad or iPhone. I get an error message saying i need to put in my user name and password. I know the user name and pw I enter are right as they work on the Xfinity website. Help please!
XfinityDuron
Official Employee
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800 Messages
59 minutes ago
Hello there @user_59k3uq please be positive that website is displaying the same username that you are entering on your tablet before troubleshooting. Just one last double check before troubleshooting please.
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