Visitor
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1 Message
email no longer forwarding
For several years, my @Comcast.net email address has been auto-forwarding to a @me.com account. Over the last few days, emails sent to my @comcast.net address have gotten mail delivery failed messages, account closed please remove. Was there a sudden purge of the Comcast email service from non-Xfinity customers? As you can imagine, most every effort to update an email address first requires a confirmation email to the address on file, which I no longer have access to. Please help!


XfinityVictor
Official Employee
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2.1K Messages
2 years ago
@user_4c75b8 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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