Hello @user_ojt4jw, thank you for taking the time to leave a post. Sorry to hear that you are having issues receiving emails. Are you using a third party email client to receive your emails or are you going to the Xfinity website to access your Xfinity email?
@user_ojt4jw, Have you had a chance to check your spam or trash folders? Also, do you currently have any filters or forwarding settings enabled that might be affecting the delivery of your emails?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMarshante
Official Employee
•
472 Messages
4 hours ago
Hello @user_ojt4jw, thank you for taking the time to leave a post. Sorry to hear that you are having issues receiving emails. Are you using a third party email client to receive your emails or are you going to the Xfinity website to access your Xfinity email?
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