DanielL94's profile

Regular Visitor

 • 

1 Message

Thu, Dec 17, 2020 11:00 PM

Email confirmation

I paid for xfinity wifi, I'm supposed to get my gateway tomorrow, but when I finished putting all my info in, It said I would get a confirmation text. I never got a text and I don't know if the technicians are even coming in on the 18th because I never got an email confirming anything.

Responses

ComcastGina

Official Employee

 • 

200 Messages

6 m ago

My apologies for the delayed response! We would be glad to look into this if you need us to! Please click on my handle (ComcastGina) and send a private message with your name, the complete service address (including the city, state, and ZIP code), and account number so we can assist. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here