DanielL94's profile

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Thursday, December 17th, 2020 11:00 PM

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Email confirmation

I paid for xfinity wifi, I'm supposed to get my gateway tomorrow, but when I finished putting all my info in, It said I would get a confirmation text. I never got a text and I don't know if the technicians are even coming in on the 18th because I never got an email confirming anything.

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Official Employee

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800 Messages

5 years ago

My apologies for the delayed response! We would be glad to look into this if you need us to! Please click on my handle (ComcastGina) and send a private message with your name, the complete service address (including the city, state, and ZIP code), and account number so we can assist. 

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