Visitor
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1 Message
Email confirmation not received
hello,
I called your customer service number today and spoke to an agent to cancel my internet effective Nov 5th. The agent confirmed cancelation over phone.
i have not yet received an email confirmation for cancellation.
How do I request cancelation email to be resent?
EG
Expert
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114.7K Messages
1 month ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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2.7K Messages
1 month ago
@user_6vwzyl
Thanks for reaching out to us, if you reached out to us to have your services cancelled effective November 5th, within 24 to 72 hours of November 5th you will receive a e-mail confirmation confirming your cancellation
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