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user_qhqum5
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04/22/2026 6:25 PM

email blacklisted

For several days my Comcast email has been blacklisted.  A message tells me my password is incorrect, so I go to settings and reenter my password carefully and correctly, to no avail.  Please help me resolve this issue.  Thank you!

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13 days ago

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XfinityThomasD

Official Employee

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2K Messages

5 months ago

 

user_qhqum5 I'd recommend contacting our Customer Security Assurance team to see why the email continues to be blacklisted. Some information can be found on their website (https://spa.xfinity.com/help), and they can be contacted by phone at 1-888-565-4329.

 

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user_ocu35n

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Every single chat on this subject has no helpful solution nor any hints even.  What good is is this Chat room if Comcast reps only know how to redirect inquiries?  Please hire true technical support agents that are actually technical!

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13 days ago

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