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Sunday, July 14th, 2024 5:48 PM

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Elisa

I cannot keep living like that! I'm a student and I need the internet to do my school assignment 

It’s been a week without wifi and the electricity was restored 4 days ago 

It is so frustrating. I'm thinking seriously about changing the wifi provider 

Official Employee

 • 

2.6K Messages

11 months ago

Hello, @user_65o9io Our hearts go out to those impacted by Storm Beryl. To help residents and emergency personnel stay connected during this time, we opened Xfinity Wi-Fi hotspots in the Texas Region to anyone who needs them, including non-Xfinity customers, free of charge. The Xfinity Wi-Fi hotspots will remain open through Thursday, July 18, at 5:00 p.m. Central Time (CT).

To connect to Xfinity Wi-Fi hotspots:

  1. Direct users to the hotspot map, to enter their zip code, and zoom in to street level to see the available WiFi hotspots. 
    • Xfinity Internet customers can also visit the Xfinity app or xfinity.com/wifi to see a map of available Xfinity WiFi hotspots. All open hotspots, both indoor and outdoor, will appear on the map.  
  2. Once at a hotspot, customers and non-customers should select xfinitywifi from the list of available WiFi networks and then launch a browser.
  3. Xfinity Internet customers can sign in using their Xfinity ID and password to be automatically connected to Xfinity WiFi hotspots in the future. Non-Xfinity customers can connect by choosing the Accept and connect button.
    • Non-Xfinity customers can renew their complimentary sessions every 12 hours.

 You can also direct customers to Xfinity Response Center for more information on how they can stay connected.

 

 
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