Visitor
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2 Messages
Electrician cut my cable
I hired some electricians to upgrade my electrical panel. As part of their service, they had to dig a new 36" trench to bury some conduit. They had a company come out and mark all of the utilities on that side of my yard with orange paint. But when the electricians started digging, they cut directly through the orange xfinity cable which was buried no more than 6 inches deep, and was not marked by orange paint. What do I do?
XfinityVictor
Official Employee
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1.4K Messages
2 years ago
Hello, thank you for taking the time to reach out to us. I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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