1 Message
Electric Company is adding a new pole and going underground to our house
We would like xfinity to also go underground. We are having our crew dig the ditch and get it ready for conduit. We would just need wire from xfinity to get this done (i think). Once the wires are all in we can call to get it connected. Who do I call at xfinity to coordinate this underground need?
XfinityJohnG
Official Employee
•
1.2K Messages
16 days ago
Thank you for reaching out to us here @user_l41wov. I can look at any options we have with that line from here for you. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0