Visitor

 • 

2 Messages

Wednesday, November 19th, 2025 11:18 PM

Elderly abuse

Xfinity said they would charge my 87-year-old Dad $55 per month it has never been below 180 it is absolutely ridiculous and this is elderly discrimination and abuse

Oldest First
Selected Oldest First

Visitor

 • 

2 Messages

21 hours ago

It’s disgusting what they’re allowed to do what they get away with

Official Employee

 • 

3.8K Messages

@user_emxx0j Thank you for reaching out. I am sorry that I do not understand the issue you are bringing to our attention but I would be happy to discuss what I can with you. Please send me a Direct Message with your name, your fathers name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here