Hi there, @user_tsyokd! Congratulations on your Xfinity Prepaid Card! What a great reward! I understand you need assistance with finding out the balance. There are 2 ways to see the full amount that was loaded onto the card.
2. You should also see a phone number included with your e-card email or on the back of a physical card. Calling the number would give you the current balance information.
Please let me know if you have additional questions.
XfinityRay
Official Employee
•
3.8K Messages
3 hours ago
Hi there, @user_tsyokd! Congratulations on your Xfinity Prepaid Card! What a great reward! I understand you need assistance with finding out the balance. There are 2 ways to see the full amount that was loaded onto the card.
1. You can view your card details on the Xfinity Prepaid Card Center website, https://xfinity.myprepaidcenter.com/.
2. You should also see a phone number included with your e-card email or on the back of a physical card. Calling the number would give you the current balance information.
Please let me know if you have additional questions.
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