1 Message

Tuesday, October 26th, 2021 1:01 AM


[Edited: "Language"]

[Edited: "Language"] Xfinity? Service has been down over 24 hours and not so much as an “I beg your pardon” from you guys. 

What happened? Did the new guy accidentally trip over the plug? 

fix my [Edited: "Language"] internet or tell me what’s going on.


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Gold Problem Solver


7.2K Messages

2 years ago

Hi user_2ab3c8, thank you for posting here in regard to this concern. We would love to help you with getting your services back online, to better assist you could you please send us a private message with your full name and street address? 


To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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