[Edited] complaint

I paid $180 yesterday on my bill. From what they saying the bill was $623 which no way should be there. But after I paid the $180 took it off and still haven’t updated my account so I can get an extension. I talked to several people today been on the phone from 9:00 am til about 9:45 pm practically begging for my service to be restored. I was first told to pay $100 by a supervisor but while he was on the.  Which was impossible because I spent my last . I got very upset doing most all the conversations with all them . They just didn’t care . I explained I had a Autistic Nonverbal chikd at home and I’m on fixed income and the baby must watch television his favorite show Little Baby Bum constantly sun up to sun day if possible it’s what they do. Right now all I’m asking is to give me an extension.one of them stil haven’t updated mÿ payment which I feel is keeping me from getting more time . . Even when I call it’s still saying the same . I would like for an higher authority to contact me please. They have not taken 2 of the reconnection fees off my account nor equipment fees they claimed I had from many years ago that I been turned in to the store located in west  Monroe Louisiana. Im just about sick of all this drama with Xfinity/Comcast .