@user_yv0jgl I’m sorry to hear you're having an issue with your email. Can you tell us more about what's going on? Are you seeing any error codes or error messages?
How are you accessing your email? Are you using iMail, Outlook etc?
Hey there, @user_l4j9cb! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your connection, it certainly is not what we want for our customers. We would be happy to look further into the connection with you and ensure you have a more stable connection. Can you please send us a DM to get started?
Please send us a DM with your full name and address to Xfinity Support. To send a direct message: Click "Sign In" if necessary Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pen and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. A "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
To anyone considering Xfinity, you should know that in the event of problems, they do not have an email and the chat bot won't let you talk to a real person. Nothing will get communicated and nothing will get fixed!
XfinityKei
Official Employee
•
1.6K Messages
2 days ago
@user_yv0jgl I’m sorry to hear you're having an issue with your email. Can you tell us more about what's going on? Are you seeing any error codes or error messages?
How are you accessing your email? Are you using iMail, Outlook etc?
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user_l4j9cb
Visitor
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2 Messages
2 days ago
Hello,
It may be due to construction across the street but every angle day my Internet goes out about four times a day.
I am really sick of it!
Can you check from your end and also send a technician out?
This is really aggravating!
[edit personal information]
(edited)
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user_l4j9cb
Visitor
•
2 Messages
2 days ago
To anyone considering Xfinity, you should know that in the event of problems, they do not have an email and the chat bot won't let you talk to a real person. Nothing will get communicated and nothing will get fixed!
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