Visitor
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1 Message
Billing Question [Edited]
I have Xfinity and I am a college student. The eye grab for me was their Deal for students. So I got Xfinity and when I asked about it they treated me like a crazy person. Today they charged me $100 for my monthly bill. I asked why and nobody can give me an answer. Xfinity you need to fix your [Edited: Language] business strategy. [Edited: "Inflammatory"]
XfinityLinda
Official Employee
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2.2K Messages
24 hours ago
Thanks for reaching out about your bill, @user_3s6ill. We can take a look at your account. Please send us a Direct Message with your full name and address. We look forward to hearing from you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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