U

Visitor

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2 Messages

Wed, May 26, 2021 1:25 AM

EBB Approved through National Verifier however not approved by Xfinity

I have been approved for the Emergency Broadband Benefit but my Xfinity EBB Application was denied. Please assist with getting this corrected so I can continue with program enrollment. 

Responses

XfinityBrie

Official Employee

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275 Messages

2 m ago

Hello @user_442558, thank you for reaching out regarding the Emergency Broadband Benefit program. There are several reasons an application could be denied. What specific error did you receive when applying?

Visitor

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1 Message

2 m ago

No, only me applied. I am waiting for your review. My application ID is B12127-89173

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