East Troublesome Fire
I was told by a customer care representative back in November that there would be a adjustment on my account as well as all other customers who experienced log-term outages due to the East Troublesome Fire in Grand County, Colorado. I was told that there was a "blanket work order" covering the affected area and that the billing adjustments would occur once the work order was closed. I just recieved my January bill, and still have not seen a credit for the outage. What is the status of the credits to me and others affected?