Easement

There is no Comcast Grant of Easement on my property. My title has an easment for utilities: electric, water and sewer. Please help me create a ticket to remove the equipment.

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XfinityMatthew

Official Employee

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1.8K Messages

2 months ago

Hello @user_bj3299 If you believe that we don't have easement rights on the property we can reach out to the local construction team to look into this. What equipment are you looking to get removed?

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U

Thank you Matthew, you guys seem extremely helpful from what I read in these chats, I appreciate you so much. I have some pictures I would like to send you of a huge transformer that they have buried in my backyard. The label says ARRIS and there are alot of barcode numbers and even a QR code on the thing.

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2 months ago

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XfinityAngie

Official Employee

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2.6K Messages

user_bj3299,

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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2 months ago

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Customer Service

user_bj3299

Easement

XfinityMatthew

user_bj3299

XfinityAngie

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