Skip to main content
user_bac29
1st Topic

Visitor

 • 

2 Messages

Monday, June 29th, 2026 8:51 PM

Easement vacation

Hi,

We are proposing to vacate a platted utility easement affecting an interior portion of our owned lot. We are in the design phase of replacing the failing septic system for our residence. In order for the septic field to be of correct size and shape the only economical area on the property falls on this unused utility easement. 

 

I have completed a new survey with a new Legal Description already by a professional survey company. PDFs can be sent showing legal description. 811 has already located all utilities on the property and no facilities have been located in subject easement. 

I believe i need to create a Direct Message to support. Please let me know my next steps.

Thank you for your assistance.

Question

 • 

Updated 

50 minutes ago

19

1

0

Oldest First
Selected Oldest First
XfinityCarolyn

Official Employee

 • 

264 Messages

1 hour ago

@bacampbell  Thanks for reaching out to us about your easement request. I would be more than happy to assist you today. I just need some clarification on whether we need to move our cable lines, install cable lines, or do something else.

3

0

user_bac29

Visitor

 • 

2 Messages

@XfinityCarolyn​ hey Carolyn. There are no utilities located in the easement that needs vacated. So no utilities will need to be moved for this request. I have a platted drawing made by a surveyor that can show where the utilities are located. 

(edited)

Like

Reply

1 hour ago

0

XfinityCarolyn

Official Employee

 • 

264 Messages

@user_bac29 Thanks for the update.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

58 minutes ago

0

XfinityCarolyn

Official Employee

 • 

264 Messages

@user_bac29 Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
 
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

50 minutes ago

0

forum icon

New to the Community?

Start Here