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Monday, December 29th, 2025 8:18 PM

Easement Request

We own a property located in West Palm Beach and are in the process of requesting a lot split from the City and they require an Easement Letter/Easement Consent from each utility, how can I request this from Xfinity? I am not certain if this method is public so please let me know where I can privately share my information, thanks.

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Official Employee

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784 Messages

11 hours ago

Hello @user_yral4s, thank you for taking the time to leave a post. We'd be happy to assist with requesting an Easement letter.  If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

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