Visitor

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1 Message

Sunday, September 7th, 2025

Early Termination

Could u plz do a early termination for my service with Xfinity at my address at [Edited: "Personal Information"] and send me a bill at that address? Thanks, [Edited: "Personal Information"] 

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Expert

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113.3K Messages

8 days ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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3.2K Messages

7 days ago

Hello, @user_xu672e! I am sorry to hear that you want to cancel your service. We are able to help further with your account. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

 

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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