@user_ytipvq Hello and good afternoon. Thanks for posting to the community. We appreciate it, and are happy you thought of us to assist. We have the best tools, just like the Xfinity Assistant. It is the best resource to manage the account and service online when we are not available. It is my favorite as I can check the service health, and also reboot the wifi for dinner time. That ensures the kids come to eat, and that makes me very happy. Here is a link that I found for you to make it easy to use xfinity.com/chat/. It also helps with DVR concerns. Tell me, what happens when you try to watch your content?
XfinityBenny
Official Employee
•
580 Messages
9 days ago
@user_ytipvq Hello and good afternoon. Thanks for posting to the community. We appreciate it, and are happy you thought of us to assist. We have the best tools, just like the Xfinity Assistant. It is the best resource to manage the account and service online when we are not available. It is my favorite as I can check the service health, and also reboot the wifi for dinner time. That ensures the kids come to eat, and that makes me very happy. Here is a link that I found for you to make it easy to use xfinity.com/chat/. It also helps with DVR concerns. Tell me, what happens when you try to watch your content?
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