Thank you for reaching out. I hope you are doing well today. I see you've been attempting to record more than one show, but you've run into some hiccups. No worries, I'll be glad to help. Do you have a physical DVR or 20 hours of Cloud DVR that comes with your plan? Are you attempting to watch content and record two shows simultaneously?
XfinityVianney
Official Employee
•
2.6K Messages
2 years ago
Hi @user_1yctbm,
Thank you for reaching out. I hope you are doing well today. I see you've been attempting to record more than one show, but you've run into some hiccups. No worries, I'll be glad to help. Do you have a physical DVR or 20 hours of Cloud DVR that comes with your plan? Are you attempting to watch content and record two shows simultaneously?
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